Frequently Asked Questions
Everything you need to know about your Taos Footwear Canada shopping experience.
What is the standard shipping time for orders within Canada?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your province. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy for footwear?
We offer a 30-day return policy for unworn shoes in their original packaging. Please ensure the soles are clean and the items are in sellable condition to qualify for a full refund.
Are Taos shoes designed with arch support?
Yes, Taos is famous for our Curves & Pods® premium removable footbed and specialized arch support. Our footwear is designed to provide all-day comfort and support for your feet and back.
How do I determine my correct size?
Taos Footwear generally follows standard US/Canadian sizing. We provide a detailed size chart on each product page, including conversions for European sizes, to help you find the perfect fit.
Do you offer free shipping?
We offer free standard shipping on all Canadian orders over $150 CAD. For orders below this amount, a flat-rate shipping fee will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.